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The player from Sweden requested a withdrawal less than two weeks prior to submitting this complaint. Their money hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.
The player from Germany is highly dissatisfied with the overall casino experience. The player managed to resolve the issue with the casino.
Обычно запрос решается сама через пару дней (банк медленно обработал перевод), если альтернатива не решилась – техподдержка всячески старается помочь с вопросом.
Под лайв-зоной, в правом нижнем углу, расположена кнопка «Билет» – если вы нажмете в любой момент нее, откроется меню ваших текущих ставок.
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. In 'Bonuses' section of this review, you'll currently find 6 bonuses from PinoCasino based on the data from our database.
Маленькое меню чуть ниже позволяет со вкусом перейти перманентно одну из центральных страниц ставок: главная, лайв, мультивид (для того, чтобы им пользоваться, надо в дальнейшем зарегистрироваться в свой черед добавить что-либо в избранное), календарь, результаты, статистика.
Sorry to hear about this situation. Can you pls send us an email to [email protected] with the subject "CasinoGuru Review"? Try to tell us more details and your account email.
We are very sorry to hear that you've had a negative experience with our casino and the support team. We are working on the клик quality of our support and do our best to help all players as soon as possible.
As far as we know, no relevant casino blacklists include PinoCasino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
After he had engaged with our Complaints Team and provided necessary communication records, we had contacted the casino on his behalf. The casino eventually acknowledged the issue and credited the deposit to the player's gaming account. The player had confirmed the resolution, expressing gratitude for our intervention. The complaint was then closed as 'resolved'.
The player from Germany has deposited money into casino account but the funds seem to be lost. Player’s complaint has been resolved successfully.
The player from copyright had had his account closed at GetSlots casino, where he had had a pending withdrawal of $693 and a deposit of $600 towards a new bonus offer. He had stated that he was unable to contact the casino. The player had completed account verification and had played slots and table games within the bonus rules.
In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at PinoCasino.
The player from Switzerland had experienced an issue where her account was abruptly suspended after she had won 350 Euros, which impeded her from withdrawing her winnings. Despite her multiple attempts to reach out to the support team and having provided her bank details repeatedly, she hadn't received any effective assistance.